I never got my order! I felt I got the run around when it came to customer service service.
We completely understand your frustration. The situation at the border right now is beyond chaotic. This is not something within our control. Like many other Canadian and U.S. companies, we’re facing serious delays caused by overwhelming congestion and pressure on shipping brokers and carriers on both sides of the border. Please know that we’ve been working tirelessly with multiple brokers and shipping partners to find a resolution as quickly as possible. We’re doing everything we can to get your order to you.
If you have any questions about your specific order, please email our support team and we’ll process it right away.
Thank you sincerely for your patience and understanding. We truly appreciate it.
Sincerely,
The Sipology Team
S
Sarah Sabatini
Broken
Arrived completely broken and shattered sadly. Still waiting to hear back from Sipology customer support. Hopefully I can change my review down the road but this definitely looks like it was made faulty.
J
Janet W
I loved my teapot, used it about 10 times without any issues. Loved the built in strainer. Sadly while pouring boiling water into it, it made a loud noise and cracked through the base. Not what I would expect from a Sipology product.
A
Ann Petersen
I like how you can easily take the innards out to easily clean it. I look forward to having folks over for tea!
J
Julie Dewsbury
I just love this pot. I am the only one who drinks tea in my house. So it is all mine❤I was attending an on-line conference and decided I wanted a London Fog Latte. But I did not want to make just one cup. So after I steeped my London Fog in the diffuser, I took out the Diffuser. Frothed my milk added my topping. I call it my Go big or Go Home Pot 💚💙❤.It is also great when you have guests as well.
